What the software makers document
- Greenhouse: resumes with the name and contact information in the header, footer, or a text box can fail to parse. It also lists complex resumes with tables, headers, and footers.[1]
- Workday: avoid personal information in the header and footer sections, and avoid text boxes.[2]
- Oracle Taleo: its search documentation does not mention headers or footers.[3]
A header or footer is a special area at the top or bottom of every page, separate from the main text. It is different from a section heading such as "Education," which the vendors want you to keep.
What advisers say
Robert Half advises avoiding headers and footers, along with tables and columns, which it says can cause parsing errors.[4]
Enhancv says modern systems handle most layouts but still tells applicants to keep contact details in the body, not the file's header. It does not discuss footers.[5]
MIT does not mention headers or footers, but advises against placing information in tables or text boxes, which software may distort, ignore, or erase.[6]
Our advice
Our advice: type your name, email, phone number, and city as plain lines at the top of the first page, not in the header area.
Our advice: leave the header and footer empty. Nothing a recruiter needs should live there.
Our advice: after uploading, check the contact fields the application form filled in from your resume and correct any that are blank or wrong.
Common questions
Check your resume
Upload your resume to see whether software can read its layout, headings, and contact details. It is free, needs no account, and we do not keep your file.
Check your resumeThis page answers one question from the ATS guide. Read the full guide for the rest.
Sources
- 1Greenhouse: Unsuccessful resume parse
Lists columns, tables, headers, footers, contact details in text boxes, image uploads, and files over 2.5 MB as parse problems.
- 2Workday: Resume REST API
Accepts DOCX and text-based PDFs, and says to avoid column formats, text boxes, and personal information in headers and footers.
- 3Oracle Taleo Enterprise: Candidate advanced search with keywords
Recruiter keyword search covers attachments in .doc, .docx, .pdf, .txt, .rtf, and other supported formats.
- 4Robert Half: ATS-friendly resume tips to outsmart the screening system
Avoid tables, columns, headers, and footers; save as .docx; a PDF may also work.
- 5Enhancv: the state of resume parsing
Argues modern systems read two columns and PDFs, and recommends a single column for Taleo and older SuccessFactors.
- 6MIT Career Advising and Professional Development: make your resume ATS friendly
Word or PDF files are usually safe, follow the file type the system names, and avoid tables and text boxes.
Sources last reviewed .